Arcadia Spectacula UK - Metamorphosis / 10th Anniversary Festival London

Arcadia are a performance art collective that combine elements of sculpture, architecture, recycling, pyrotechnics, lighting, circus and music into large scale performance and dance spaces.

 

Challenge

  • Rapid guest entry flow while securely validating barcoded tickets from multiple ticket sellers.
  • Ability to handle high volumes of ticket and guest data without any loss of user experience.
  • Rapid admittance of non-ticketed guests, VIP's, artists and accreditation.
  • Team to be provided with real time entry statistics and detailed post event attendee statistics.

Solution

  • Qflow for events laser scanners and touch search guest list app reduced queue fatigue with wait times reduced to a minimum, even at peak surge periods.
  • Excellent VIP guest awareness via instant detailed searchable guest data and guest arrival SMS alerts.
  • Up to the minute entry statistics available to all team members, giving a true understanding of attendee levels. Dashboard providing detailed attendee reports and admittance flow.
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"Our main issues on the door used to be surge periods, especially during our sold out events. With Qflow for events scanners we now maintain and control the entrance flow with ease. The door girls can’t live without it now!"
Paul Jack
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"The responsiveness and efficiency of the scanners meant that we barely had a queue even during busy periods, leaving attendees free to get on with enjoying the event."
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